Delivery 4

• How long will delivery take for my order?
• Can I track my order online?
• I gave the wrong address for my order
• My order hasn't arrived yet

Products Received 4

• My jewelry is damaged or broken upon arrival
• I can't get the ball unscrewed
• I've received the wrong product
• Something is missing from my order

Returns 5

• How can I return a product?
• What is the status of my return?
• What is the best way to send a return?
• Is it possible to exchange products?
• European Right of Withdrawal

Warranty Information 2

• General Information About Warranty
• Additional conditions of warranty

Reward Points 3

• What are rewards points?
• How can I get Piercing Mania Rewards Points?
• How can I use my Piercing Mania Rewards Points?

Size Information 1

• How are piercings measured?

Piercing Materials 1

• How do I find the right material for me?

Orders and Payment 2

• What payment methods are accepted?
• Can I cancel my order online?

Complaint Procedure 1

• Information About Our Complaints Procedure